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CLEARSTEM Help Center logo

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Product Questions

Where do I start?

You no longer have to choose between acne products that dry out your skin and anti-aging solutions that trigger breakouts. At CLEARSTEM, we target both acne and aging simultaneously without any pore-clogging ingredients. We’re here to help you achiev

Skin Quiz + Pore-Clogger Checker

We highly recommend taking our Skin Quiz to get a personalized routine tailored to your skin’s needs. Once you've got your recommendations, be sure to use our Pore-Clogging Ingredient Checker to verify that all your other personal care products are a

Is CLEARSTEM pregnancy and nursing safe?

Yes! With the exception of our supplements, all CLEARSTEM topical products are formulated with pregnancy and breastfeeding safety in mind. We intentionally avoid known contraindications like retinol and salicylic acid, ensuring our skincare supports

What CLEARSTEM product is right for me?

To find the perfect CLEARSTEM product for your skincare needs, we recommend starting with our Skin Quiz and Pore Clogger Ingredient Checker. These tools will help assess your skin type and specific concerns, ensuring you select the ideal product tail

Are your products tested on animals? Are they cruelty-free?

At CLEARSTEM, we are proud to be cruelty-free. Our products are never tested on animals. We prioritize ethical practices and ingredients that align with our commitment to providing you with clean skincare solutions you can feel good about.

Where are your products made?

All of our products are proudly made in the USA. We prioritize quality and craftsmanship in every step of our manufacturing process to ensure that you receive clean skincare products you can trust and rely on.

Are your products gluten-free?

Yes! All of our products at CLEARSTEM are gluten-free and soy-free. This commitment is particularly important to us as our co-founder, Kayleigh, has celiac disease. We understand the importance of strict adherence to these standards to ensure our pro

Do any of your products contain fragrance?

At CLEARSTEM, we prioritize both the effectiveness and the experience of our products. That’s why we use a proprietary blend of natural extracts derived from botanicals and low-sensitivity essential oils to provide a subtle, pleasant scent. Our caref

Can I use CLEARSTEM products under makeup?

Absolutely! Our carefully formulated products create a smooth, nourishing base that helps your makeup apply effortlessly, giving you a flawless finish. They are designed to maintain the health and balance of your skin throughout the day, ensuring tha

What is the shelf-life of your products?

Our products generally have a shelf life of up to a year once opened, as long as they are properly sealed and stored. This applies to pumps and cleansers. For moisturizers, we recommend using them within 3 months of opening to ensure optimal results.

Can I purchase your products in-store?

While our products are primarily available through our online shop, you can also find them at all Erewhon locations. We're excited to offer you the convenience of shopping online or in-store, ensuring you have access to our clean skincare solutions w