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CLEARSTEM Help Center

Yes! While CLEARSTEM is still available through our online shop, you can now find us in-store, too. We&apos;re thrilled to officially be part of Target Beauty Studio, Target&apos;s new elevated beauty destination, now live at 600+ select stores nationwide (yes, even Alaska!) and at Target.com.Not sure if your nearest Target carries us yet? Use our <a href="https://clearstem.com/pages/target-locator">Target Store Locator</a> to find your closest Target Beauty Studio and plan your run, then grab your go-to routine straight off the shelf.You can also shop CLEARSTEM at all Erewhon locations and on Amazon. Whether you shop online, in-store, or on the go, we&apos;ve got you covered.

CLEARSTEM is now part of Target Beauty Studio: 600+ select Target stores nationwide and Target.com, plus Erewhon and Amazon. Use our Target Locator to find your nearest store.

Can I purchase your products in-store?

General

How to build your CLEARSTEM routine

Where do I start?

What CLEARSTEM product is right for me?

Skin Quiz + Pore-Clogger Checker

How is CLEARSTEM different?

Getting Started

CLEARSTEM Rewards - FAQ

Your Guide to CLEARSTEM Rewards

CLEARSTEM Rewards

Where are your products made?

Is CLEARSTEM suitable for all genders?

Are your products tested on animals? Are they cruelty-free?

Are your products gluten-free?

Any new product launches coming soon?

General Product Questions

The Clear Guide: MINDBODYSKIN®

MINDBODYSKIN®

The Clear Guide: HYDRAGLOW™

HYDRAGLOW™

The Clear Guide: BOUNCEBACK™

BOUNCEBACK™

The Clear Guide: CLEARITY®

CLEARITY®

The Clear Guide: CELLRENEW®

CELLRENEW®

The Clear Guide: HYDRABERRY™

HYDRABERRY™

The Clear Guide: VITAMINSCRUB®

VITAMINSCRUB®

The Clear Guide: BRIGHTEYES

BRIGHTEYES

The Clear Guide: GENTLECLEAN

GENTLECLEAN

The Clear Guide: YOUARESUNSHINE®

YOUARESUNSHINE®

The Clear Guide: SKINSPRAY ALL DAY

SKINSPRAY ALL DAY

Product Info

Experiencing a reaction, blemishes, or unexpected result? Read this first.

Is CLEARSTEM pregnancy and nursing safe?

Can I use CLEARSTEM products under makeup?

Do any of your products contain fragrance?

What is the shelf-life of your products?

Using Your Products

Help, I can’t log into my account.

Do you offer any discounts?

How much does shipping cost?

What forms of payment do you accept?

I was unable to attend the masterclass, do you have a recording?

Do you offer wholesale pricing?

Where do you ship?

What happens if my package is returned to sender?

Do you offer free shipping?

What shipping method do you use?

Can I place orders to ship internationally?

Do you ship to PO Boxes?

My order is stuck in transit — what should I do?

Shipping

What is your return policy?

Do you offer exchanges?

When will my refund arrive?

What happens if I return an item from a bundle?

I got a product as a gift, can I still return or exchange it?

I purchased your order from a retail store, can I return it to you?

Returns and Exchanges

Can I buy CLEARSTEM Products using my HSA or FSA?

Are products available on subscription?

Where can I find the status of my order?

Can I change or cancel my order?

There is an issue with my order I just received. What should I do?

How do I update my shipping or billing information?

Managing your subscription

My order arrived damaged — what do I do?

Something is missing from my order

I received the wrong item — what do I do?

Orders & Subscriptions

How do I apply a discount code to my order?

Can I use more than one discount code at checkout?

Are discount codes valid on all products?

Why does my discount code only apply to certain items?

What should I do if I forgot to apply my discount code?

Can I reuse a discount code on multiple orders?

Do discount codes apply to subscription orders?

Discount Code FAQs

Can I purchase your products in-store?Updated 19 days ago