Before requesting a return — here's how to tell the difference between purging and a true reaction, supplement guidance for MINDBODYSKIN®, and what results to expect and when.

<p><span style="color: rgb(0, 0, 0);">We know how disappointing it is when a product doesn&apos;t perform the way you hoped &#x2014; especially when you&apos;re already dealing with skin concerns. Here&apos;s what to know before requesting a return.</span></p><h2 id="skin-purging-vs-a-reaction-whats-the-difference"><span style="color: rgb(0, 0, 0);">Skin purging vs. a reaction: what&apos;s the difference?</span></h2><p><span style="color: rgb(0, 0, 0);"><strong>Purging</strong> is a temporary increase in blemishes that can happen in the first 2&#x2013;6 weeks of using active ingredients (like CELLRENEW&#xAE; or VITAMINSCRUB&#xAE;). It means the product is accelerating cell turnover &#x2014; existing congestion surfaces faster. It typically resolves on its own.</span></p><p><span style="color: rgb(0, 0, 0);"><strong>A true reaction</strong> looks different &#x2014; redness, swelling, burning, hives, or persistent irritation that doesn&apos;t improve. This is your skin telling you to stop.</span></p><table><thead><tr><th style="background-color: rgb(215, 198, 230);"><span style="color: rgb(0, 0, 0);">Purging</span></th><th style="background-color: rgb(215, 198, 230);"><span style="color: rgb(0, 0, 0);">Reaction</span></th></tr></thead><tbody><tr><td class="fr-thick"><span style="color: rgb(0, 0, 0);">Blemishes in your usual areas</span></td><td class="fr-thick"><span style="color: rgb(0, 0, 0);">Blemishes or redness in new areas</span></td></tr><tr><td class="fr-thick"><span style="color: rgb(0, 0, 0);">Resolves within 4&#x2013;6 weeks</span></td><td class="fr-thick"><span style="color: rgb(0, 0, 0);">Gets worse, not better</span></td></tr><tr><td class="fr-thick"><span style="color: rgb(0, 0, 0);">No burning or stinging</span></td><td class="fr-thick"><span style="color: rgb(0, 0, 0);">Burning, itching, or swelling</span></td></tr><tr><td class="fr-thick"><span style="color: rgb(0, 0, 0);">Starts 1&#x2013;2 weeks in</span></td><td class="fr-thick"><span style="color: rgb(0, 0, 0);">Can start immediately</span></td></tr></tbody></table><h2 id="mindbodyskin--supplement-guidance"><span style="color: rgb(0, 0, 0);">MINDBODYSKIN&#xAE; &#x2014; supplement guidance</span></h2><ul><li style="color: rgb(0, 0, 0);"><strong>Try taking it with food.</strong> Most digestive discomfort resolves when taken with a full meal.</li><li style="color: rgb(0, 0, 0);"><strong>Start with 2 capsules.</strong> If you began with the full dose, try reducing to 2 capsules with your evening meal for 1&#x2013;2 weeks.</li><li style="color: rgb(0, 0, 0);"><strong>Give it time.</strong> Hormonal blemish supplements work on a cycle &#x2014; most customers see results between weeks 6&#x2013;12.</li></ul><p><span style="color: rgb(0, 0, 0);">If symptoms persist or are severe, discontinue use and consult your healthcare provider. Please contact us so we can document your experience.</span></p><h2 id="skincare-reactions"><span style="color: rgb(0, 0, 0);">Skincare reactions</span></h2><ol><li style="color: rgb(0, 0, 0);">Stop using the product immediately.</li><li style="color: rgb(0, 0, 0);">Let your skin recover for 5&#x2013;7 days before reintroducing anything new.</li><li style="color: rgb(0, 0, 0);">Contact us immediately. Email <a href="mailto:support@clearstem.com">support@clearstem.com</a> with your order number, the product(s) used, a description of your reaction, and photos if possible.</li></ol><h2 id="results-timeline-what-to-expect"><span style="color: rgb(0, 0, 0);">Results timeline: what to expect</span></h2><table style="margin-right: calc(30%); width: 70%;"><thead><tr><th style="background-color: rgb(215, 198, 230); width: 72.0875%;"><span style="color: rgb(0, 0, 0);">Concern</span></th><th style="background-color: rgb(215, 198, 230); width: 27.7033%;"><span style="color: rgb(0, 0, 0);">Expected timeline</span></th></tr></thead><tbody><tr><td style="width: 72.0875%;" class="fr-thick"><span style="color: rgb(0, 0, 0);">Hydration + texture improvements</span></td><td style="width: 27.7033%;" class="fr-thick"><span style="color: rgb(0, 0, 0);">2&#x2013;4 weeks</span></td></tr><tr><td style="width: 72.0875%;" class="fr-thick"><span style="color: rgb(0, 0, 0);">Blemish reduction</span></td><td style="width: 27.7033%;" class="fr-thick"><span style="color: rgb(0, 0, 0);">6&#x2013;8 weeks</span></td></tr><tr><td style="width: 72.0875%;" class="fr-thick"><span style="color: rgb(0, 0, 0);">Scar fading (CELLRENEW&#xAE;)</span></td><td style="width: 27.7033%;" class="fr-thick"><span style="color: rgb(0, 0, 0);">8&#x2013;12 weeks</span></td></tr><tr><td style="width: 72.0875%;" class="fr-thick"><span style="color: rgb(0, 0, 0);">Hormonal blemish improvement (MINDBODYSKIN&#xAE;)</span></td><td style="width: 27.7033%;" class="fr-thick"><span style="color: rgb(0, 0, 0);">8&#x2013;12 weeks</span></td></tr></tbody></table><p><span style="color: rgb(0, 0, 0);">If you&apos;ve been consistent for 12 weeks and aren&apos;t seeing improvement, email us and ask for a routine review &#x2014; our team can offer support in uncovering what&apos;s blocking your results.</span></p>

Experiencing a reaction, blemishes, or unexpected result? Read this first.

Do not take MINDBODYSKIN while pregnant or breastfeeding. While our products are intentionally formulated to be hormone-friendly,  we recommend that a person who is pregnant or breastfeeding always consult their doctor.

<p dir="ltr"><style type="text/css" id="isPasted"></style><style type="text/css"></style><span style="text-decoration: none; font-family: Tahoma, Geneva, sans-serif;" id="isPasted">Do not take MINDBODYSKIN while pregnant or breastfeeding. While our products are intentionally formulated to be hormone-friendly, &#xA0;we recommend that a person who is pregnant or breastfeeding always consult their doctor.&#xA0;</span></p>

Is CLEARSTEM pregnancy and nursing safe?

Absolutely! Our carefully formulated products create a smooth, nourishing base that helps your makeup apply effortlessly, giving you a flawless finish. They are designed to maintain the health and balance of your skin throughout the day, ensuring tha

<p id="isPasted"><style type="text/css" id="isPasted"></style><style type="text/css"></style><span style="text-decoration: none; font-family: Tahoma, Geneva, sans-serif;" id="isPasted">Absolutely! Our carefully formulated products create a smooth, nourishing base that helps your makeup apply effortlessly, giving you a flawless finish. They are designed to maintain the health and balance of your skin throughout the day, ensuring that your skin stays hydrated, protected, and glowing beneath your makeup.</span></p><p><br></p>

Can I use CLEARSTEM products under makeup?

No artificial fragrance, ever! At CLEARSTEM, we prioritize both the effectiveness and the experience of our products. That’s why we use a proprietary blend of natural extracts derived from botanicals and low-sensitivity essential oils to provide a su

<p id="isPasted"><style type="text/css" id="isPasted"></style><style type="text/css"></style><span style="text-decoration: none; font-family: Tahoma, Geneva, sans-serif;" id="isPasted">No artificial fragrance, ever! At CLEARSTEM, we prioritize both the effectiveness and the experience of our products. That&#x2019;s why we use a proprietary blend of natural extracts derived from botanicals and low-sensitivity essential oils to provide a subtle, pleasant scent. Our carefully selected ingredients deliver a naturally refreshing fragrance, ensuring your skincare routine feels as good as it works.</span></p><p><br></p>

Do any of your products contain fragrance?

Our products generally have a shelf life of up to 12 months once opened and up to 2 years if unopened, provided they are properly sealed and stored. Proper storage helps ensure that the products remain effective and safe to use throughout their shelf

<p id="isPasted">Our products generally have a shelf life of up to 12 months once opened and up to 2 years if unopened, provided they are properly sealed and stored. Proper storage helps ensure that the products remain effective and safe to use throughout their shelf life.</p>

What is the shelf-life of your products?

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