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Returns and Exchanges

What is your return policy?

At CLEARSTEM, we want you to love everything you are using! If you have decided to go in another direction for whatever reason, we understand and are here to initiate an effortless exchange or return. We accept returns from www.clearstem.com within 3

Do you offer free returns?

While there is a return processing fee of $11, we waive it for store credit and exchanges. This ensures you can shop with confidence, knowing that if something isn't quite right, we'll make it easy for you to find the perfect solution.

How long does it take to get a refund?

Once your refund has been processed, you can expect it to reflect in your original payment method within 3-5 business days. We strive to ensure your refund is processed promptly and efficiently, so you can continue enjoying your shopping experience w

Do you offer exchanges?

Yes, we offer exchanges as part of our 30-day money-back guarantee from the date of delivery.

I purchased your order from a retail store, can I return it to you?

If you purchased your order from a retail store, please follow their return policy and instructions for returns. They will be able to assist you directly with any returns or exchanges according to their return guidelines.