What is your return policy?Updated a month ago

At CLEARSTEM, we want you to love everything you’re using! If you’ve decided to go in another direction for any reason, we’re here to help make the process easy.

We accept returns for orders placed on clearstem.com within 30 days of delivery. You can initiate your return here. Returns are subject to an $11 handling fee, which is waived if store credit or an exchange is selected instead of a refund.

If your purchase was made through one of our authorized retail partners, their return policy will apply. Please note that all gift cards purchased on clearstem.com are final sale. You can view our full return policy here.