Create an account — that's it! You'll get 200 points just for signing up, and you're in. No purchase required to join, but you do need a CLEARSTEM Account to earn or redeem points, so don't skip this step. For more details on Acceptance of Program Te

<h1 dir="ltr" id="isPasted">How do I join CLEARSTEM Rewards?</h1>Create an account &#x2014; that&apos;s it! You&apos;ll get 200 points just for signing up, and you&apos;re in. No purchase required to join, but you do need a&#xA0;CLEARSTEM&#xA0;Account to earn or redeem points, so don&apos;t skip this step. For more details on Acceptance of Program Terms, Account Eligibility, and Enrollment, see Sections 1 and 2 of the&#xA0;<a href="https://clearstem.com/pages/clearstem-rewards-terms-of-service" style="text-decoration:none;">CLEARSTEM Rewards Terms and Conditions</a>&#xA0;(&#x201C;Rewards Terms&#x201D;).&#xA0;<h1 dir="ltr" id="how-do-i-earn-points-for-clearstem-rewards">How do I earn points for CLEARSTEM Rewards?</h1>You can earn points when you shop, share, or participate:<div dir="ltr" align="left"><table style="border-collapse: collapse; border: 1px solid rgb(0, 0, 0); width: 100%;"><thead><tr><th scope="col" style="background-color: rgb(215, 198, 230); border: 1px solid #000000; padding: 12px; vertical-align: middle;">Point-Earning Activity</th><th scope="col" style="width: 11.8931%; background-color: rgb(215, 198, 230); border: 1px solid #000000; padding: 12px; vertical-align: middle;">Points</th><th scope="col" style="width: 42.6914%; background-color: rgb(215, 198, 230); border: 1px solid #000000; padding: 12px; vertical-align: middle;">Frequency</th></tr></thead><tbody><tr><td style="border: 1px solid #000000; padding: 12px; vertical-align: middle;">Qualifying Purchases on CLEARSTEM.com&#xA0;</td><td style="width: 11.8931%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">1 per $1</td><td style="width: 42.6914%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">Every order</td></tr><tr><td style="border: 1px solid #000000; padding: 12px; vertical-align: middle;">Account Creation</td><td style="width: 11.8931%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">200</td><td style="width: 42.6914%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">One time</td></tr><tr><td style="border: 1px solid #000000; padding: 12px; vertical-align: middle;">Email sign-up</td><td style="width: 11.8931%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">150</td><td style="width: 42.6914%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">One time</td></tr><tr><td style="border: 1px solid #000000; padding: 12px; vertical-align: middle;">SMS opt-in</td><td style="width: 11.8931%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">150</td><td style="width: 42.6914%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">One time</td></tr><tr><td style="border: 1px solid #000000; padding: 12px; vertical-align: middle;">Birthday</td><td style="width: 11.8931%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">100</td><td style="width: 42.6914%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">Once per calendar year</td></tr><tr><td style="border: 1px solid #000000; padding: 12px; vertical-align: middle;">Following CLEARSTEM on Instagram</td><td style="width: 11.8931%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">100</td><td style="width: 42.6914%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">One time</td></tr><tr><td style="border: 1px solid #000000; padding: 12px; vertical-align: middle;">Product review</td><td style="width: 11.8931%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">200</td><td style="width: 42.6914%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">One time per CLEARSTEM Product per year</td></tr><tr><td style="border: 1px solid #000000; padding: 12px; vertical-align: middle;">Starting a Subscribe + Save subscription</td><td style="width: 11.8931%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">300</td><td style="width: 42.6914%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">One time per CLEARSTEM Product ever</td></tr><tr><td style="border: 1px solid #000000; padding: 12px; vertical-align: middle;">Subscribe + Save renewal</td><td style="width: 11.8931%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">50</td><td style="width: 42.6914%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">Each successful renewal</td></tr><tr><td style="border: 1px solid #000000; padding: 12px; vertical-align: middle;">App download</td><td style="width: 11.8931%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">150</td><td style="width: 42.6914%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">One time</td></tr><tr><td style="border: 1px solid #000000; padding: 12px; vertical-align: middle;">App purchases</td><td style="width: 11.8931%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">50</td><td style="width: 42.6914%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">Per order</td></tr><tr><td style="border: 1px solid #000000; padding: 12px; vertical-align: middle;">Account anniversary</td><td style="width: 11.8931%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">100</td><td style="width: 42.6914%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">Once per year</td></tr><tr><td style="border: 1px solid #000000; padding: 12px; vertical-align: middle;">Referring a friend</td><td style="width: 11.8931%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">1,000</td><td style="width: 42.6914%; border: 1px solid #000000; padding: 12px; vertical-align: middle;">Per qualifying referral&#xA0;</td></tr></tbody></table></div> You must be logged into your CLEARSTEM Account to earn points from Point-Earning Activities. For more information on Qualifying Purchases and other Point-Earning Activities, see&#xA0;<a href="https://clearstem.com/pages/clearstem-rewards-terms-of-service" style="text-decoration:none;">Rewards Terms</a>.<h1 dir="ltr" id="how-do-i-redeem-my-points-for-clearstem-rewards">How do I redeem my points for CLEARSTEM Rewards?</h1>Once you&apos;ve got enough, treat yourself:<ul><li dir="ltr" style="text-decoration:none;">500 points&#xA0;&#x2192; $10 off</li><li dir="ltr" style="text-decoration:none;">1,000 points&#xA0;&#x2192; $15 off</li><li dir="ltr" style="text-decoration:none;">2,000 points&#xA0;&#x2192; $20 off</li><li dir="ltr" style="text-decoration:none;">5,000 points&#xA0;&#x2192; a&#xA0;complimentary gift ($56 value)</li></ul><h1 dir="ltr" id="what-are-the-clearstem-rewards-membership-tiers">What are the CLEARSTEM Rewards membership tiers?</h1>Glow Starter, Clear Insider, and Elite &#x2014; you move up based on how much you spend with us in a year:<ul><li dir="ltr" style="text-decoration:none;">Glow Starter ($0&#x2013;$199.99+/yr): Earn and redeem points, plus a 100-point birthday bonus</li><li dir="ltr" style="text-decoration:none;">Clear Insider ($200&#x2013;$499.99+/yr): Everything in Glow Starter, plus early access and surprise savings</li><li dir="ltr" style="text-decoration:none;">Elite ($500+/yr): Everything in Clear Insider and Glow Starter, plus a complimentary gift every year and priority support</li></ul><h1 dir="ltr" id="do-my-points-expire">Do my points expire?</h1>Yes, points can expire. Points are good for twelve (12) months from the last valid Point-Earning &#xA0;Activity.&#xA0;<h1 dir="ltr" id="can-i-use-my-points-with-a-promo-code-or-my-subscription-discount">Can I use my points with a promo code or my subscription discount?</h1>Points may be redeemed for Rewards that may be used to discount part of a purchase on CLEARSTEM&#x2019;s website. Points stack with &#xA0;offers, including promo codes and &#xA0;subscription discount(s). In order to use a Reward, the order subtotal, after all other discounts have been applied, at checkout must be greater than or equal to the amount of the Reward.<h1 dir="ltr" id="what-if-i-return-an-item-i-earned-or-redeemed-with-my-points">What if I return an item I earned or redeemed with my points?</h1>If you return an order, the points you earned on the returned order will be removed from your point balance. If you used any Reward(s) on a returned order, those points will be added back to your point balance. For more information on Point Adjustments and Reversals, see&#xA0;<a href="https://clearstem.com/pages/clearstem-rewards-terms-of-service" style="text-decoration:none;">Rewards Terms</a>.&#xA0;<h1 dir="ltr" id="do-i-earn-points-on-subscribe--save-orders">Do I earn points on Subscribe + Save orders?</h1>Yes &#x2014; you get 300 points the first time you subscribe to a unique CLEARSTEM Product, plus 50 points every month your subscription renews. Points will also be earned for the dollar value of your purchase. You can also redeem points for Rewards to discount &#xA0;subscription order(s) so long as the subtotal at checkout is greater than the Reward discount.<h1 dir="ltr" id="how-do-referrals-work">How do referrals work?</h1>Share your unique referral link with a friend. When they complete a purchase, you both get rewarded &#x2014; they get $15 off their first order, and you earn 1,000 points. Referrals are capped at 5 per year. Subject to&#xA0;<a href="https://clearstem.com/pages/clearstem-rewards-terms-of-service" style="text-decoration:none;">Rewards Terms</a>. For more information on Referrals, see&#xA0;<a href="https://clearstem.com/pages/clearstem-rewards-terms-of-service" style="text-decoration:none;">Rewards Terms</a>.<h1 dir="ltr" id="i-created-my-account-before-clearstem-rewards-launched--where-are-my-points">I created my account before CLEARSTEM Rewards launched &#x2014; where are my points?</h1><h1 dir="ltr" id="if-you-were-already-a-clearstem-customer-with-a-clearstem-account-you-have-been-automatically-enrolled-in-the-clearstem-rewards-program-your-tier-was-assigned-automatically-based-on-your-purchase-history-from-august-4-2025-600-am-pst-to-august-4-2026-600-am-pst-you-have-also-automatically-earned-your-200-account-creation-points-for-the-creation-of-your-account-points-will-not-be-retroactively-earned-for-past-purchases-or-other-point-earning-activities-completed-prior-to-august-4-2026-at-600-am-pst-for-more-information-seerewards-terms">If you were already a CLEARSTEM customer with a CLEARSTEM Account, you have been automatically enrolled in the CLEARSTEM Rewards Program. Your tier was assigned automatically based on your purchase history from August 4, 2025 6:00 a.m. PST to August 4, 2026 6:00 a.m. PST. &#xA0;You have also automatically earned your 200 Account Creation points for the creation of your Account. Points will not be retroactively earned for past purchases or other Point-Earning Activities completed prior to August 4, 2026 at 6:00 a.m. PST. For more information, see&#xA0;<a href="https://clearstem.com/pages/clearstem-rewards-terms-of-service" style="text-decoration:none;">Rewards Terms</a>.&#xA0;</h1><h1 dir="ltr" id="can-clearstem-change-the-rewards-program">Can CLEARSTEM change the Rewards program?</h1>Yes &#x2014; CLEARSTEM Rewards, including earning rates, redemption values, and program terms, may be modified or discontinued at any time. For more information, see &#xA0;<a href="https://clearstem.com/pages/clearstem-rewards-terms-of-service" style="text-decoration:none;">Rewards Terms</a>.&#xA0;<h1 dir="ltr" id="additional-questions">Additional questions?</h1>Please review our&#xA0;<a href="https://clearstem.com/pages/clearstem-rewards-terms-of-service" style="text-decoration:none;">Rewards Terms</a>&#xA0;or contact&#xA0;<a href="mailto:support@CLEARSTEM.com" style="text-decoration:none;">support@CLEARSTEM.com</a>&#xA0;for more information.&#xA0;

CLEARSTEM Rewards - FAQ

Because Clear Skin Changes Everything® — and we think showing up for your skin deserves to pay off. CLEARSTEM Rewards is our way of saying thank you for every purchase, every honest review, every friend you send our way. It's simple: the more you sho

Because Clear Skin Changes Everything&#xAE; &#x2014; and we think showing up for your skin deserves to pay off.CLEARSTEM Rewards is our way of saying thank you for every purchase, every honest review, every friend you send our way. It&apos;s simple: the more you show up for your routine, the more we show up for you.<hr>Getting In Is the Easy PartAll it takes is an account &#x2014; no purchase required. Create yours and you&apos;ll earn 200 points before you&apos;ve even added anything to your cart. That&apos;s it. You&apos;re in.You&apos;ll need that account to earn or redeem anything down the line, so this step&apos;s non-negotiable &#x2014; but it&apos;s also the fastest 200 points you&apos;ll ever make.<hr>Every Step of Your Routine Earns SomethingShop, share, review, subscribe &#x2014; it all adds up. Every dollar you spend on CLEARSTEM.com earns points. So does following along on Instagram, referring a friend, downloading our app, or telling us how a formula actually worked for you!<div dir="ltr" align="left"> </div>Subscribe &amp; Save members earn extra just for staying consistent &#x2014; points for starting your subscription, and points every single month it renews. Consistency is the whole game with skincare, so we built the program to reward it.<hr>Tiers That Grow With YouThe more you invest in your routine, the more we invest in you. Three tiers, based on what you spend with us over a year:<div dir="ltr" align="left"><table style="border-collapse: collapse; border: 1px solid rgb(0, 0, 0); width: 100%;"><tbody><tr><td style="width: 31.9484%; border: 1px solid #000000; padding: 16px; vertical-align: middle;" class="fr-thick">&#xA0;TIER 01&#xA0;Glow Starter&#xA0;$0&#x2013;$199.99+/yr&#xA0;Everyone starts here. Full &#xA0; access to earning and &#xA0; redeeming, plus a birthday &#xA0; bonus just for being you.&#xA0;</td><td style="width: 31.4937%; background-color: rgb(215, 198, 230); border: 1px solid #000000; padding: 16px; vertical-align: middle;" class="fr-thick">&#xA0;TIER 02&#xA0;Clear Insider&#xA0;$200&#x2013;$499.99+/yr&#xA0;Hit $200+ in a year and you&apos;ll &#xA0;start seeing early access to &#xA0; launches and offers before &#xA0; anyone else.</td><td style="background-color: rgb(0, 0, 0); width: 36.5579%; border: 1px solid #000000; padding: 16px; vertical-align: middle;" class="fr-thick">&#xA0;TIER 03&#xA0;Elite&#xA0;$500+/yr&#xA0;For the ones who&apos;ve made &#xA0; CLEARSTEM part of their non- &#xA0; negotiable routine. Unlocks a free &#xA0; gift and priority support.</td></tr></tbody></table></div><div dir="ltr" align="left"> </div><hr>Turning Points Into Something RealOnce you&apos;ve built up a balance, treat yourself. Points convert straight to real dollars off &#x2014; no confusing math, no expiring gift cards, no fine print gymnastics. Hit 5,000 points and you&apos;ll unlock a complimentary gift, on us.<hr>Found a Routine That Works? Pass It OnWe&apos;ve all been there &#x2014; searching for the thing that finally works. When you find it, share it. Send a friend your referral link, and when they place their first order, you both win: they get a discount on their first purchase, and you earn points for putting us on their radar.<hr>Use Your Points Before They ExpirePoints are only good if you use them &#x2014; so we&apos;ll give you a heads-up before yours expire, with plenty of time to treat yourself first.<hr>Ready to Start Earning?Have a specific question about how points, tiers, or redemptions work? The full CLEARSTEM Rewards FAQ has all the details.<div dir="ltr" align="left"><table style="margin-right: calc(14%); width: 86%; border-collapse: collapse; border: 1px solid #000000;"><tbody><tr><td style="width: 50.4394%; vertical-align: middle; background-color: rgb(215, 198, 230); border: 1px solid #000000; padding: 16px;" class="fr-thick fr-highlighted"><a href="https://clearstem.com/#k-hub/orders">Join CLEARSTEM Rewards</a></td><td style="width: 49.5606%; border: 1px solid #000000; padding: 16px; vertical-align: middle;" class="fr-thick fr-highlighted"><a href="https://help.clearstem.com/en-US/clearstem-rewards---faq-7753575">View the Full FAQ</a></td></tr></tbody></table></div>

Your Guide to CLEARSTEM Rewards

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