Where can I find the status of my order?Updated a month ago

You can track your order using the tracking number we emailed you after checkout. If you created an account, you can also check your order status right from your CLEARSTEM portal.

Or just use this link and enter the email or mobile number you used at checkout for real-time updates. It’s the quickest way to stay in the loop while your CLEARSTEM goodies make their way to you!

We aim to process all orders within 24-48 hours upon submission, excluding weekends and holidays. After that, you can expect your order to arrive in about 5-7 business days for standard domestic orders and 7-30 for international. We also have an expedited shipping option where you will get your package in 2-3 business days. 

If anything feels off or you need extra help, just shoot us a message at [email protected]. We’re always here to help!