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We&#x2019;re happy to offer complimentary shipping on all domestic orders valued at $75 or more. We aim to make your shopping experience as seamless and enjoyable as possible. Expedited and International shipping fees will reflect during your checkout process. A note about SKINSPRAY ALL DAY: Orders that include SKINSPRAY ALL DAY ship via ground shipping only due to shipping carrier regulations &#x2014; the same way products like perfume and nail polish travel &#x2014; so expedited options won&#x2019;t appear at checkout for those orders.

We’re happy to offer complimentary shipping on all domestic orders valued at $75 or more. We aim to make your shopping experience as seamless and enjoyable as possible. Expedited and International shipping fees will reflect during your checkout proce

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Skin Quiz + Pore-Clogger Checker

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Getting Started

CLEARSTEM Rewards - FAQ

Your Guide to CLEARSTEM Rewards

CLEARSTEM Rewards

Where are your products made?

Is CLEARSTEM suitable for all genders?

Are your products tested on animals? Are they cruelty-free?

Are your products gluten-free?

Any new product launches coming soon?

General Product Questions

The Clear Guide: MINDBODYSKIN®

MINDBODYSKIN®

The Clear Guide: HYDRAGLOW™

HYDRAGLOW™

The Clear Guide: BOUNCEBACK™

BOUNCEBACK™

The Clear Guide: CLEARITY®

CLEARITY®

The Clear Guide: CELLRENEW®

CELLRENEW®

The Clear Guide: HYDRABERRY™

HYDRABERRY™

The Clear Guide: VITAMINSCRUB®

VITAMINSCRUB®

The Clear Guide: BRIGHTEYES

BRIGHTEYES

The Clear Guide: GENTLECLEAN

GENTLECLEAN

The Clear Guide: YOUARESUNSHINE®

YOUARESUNSHINE®

Product Info

Experiencing a reaction, blemishes, or unexpected result? Read this first.

Is CLEARSTEM pregnancy and nursing safe?

Can I use CLEARSTEM products under makeup?

Do any of your products contain fragrance?

What is the shelf-life of your products?

Using Your Products

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I was unable to attend the masterclass, do you have a recording?

Do you offer wholesale pricing?

Can I purchase your products in-store?

General

Where do you ship?

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What shipping method do you use?

Can I place orders to ship internationally?

Do you ship to PO Boxes?

My order is stuck in transit — what should I do?

What is your return policy?

Do you offer exchanges?

When will my refund arrive?

What happens if I return an item from a bundle?

I got a product as a gift, can I still return or exchange it?

I purchased your order from a retail store, can I return it to you?

Returns and Exchanges

Can I buy CLEARSTEM Products using my HSA or FSA?

Are products available on subscription?

Where can I find the status of my order?

Can I change or cancel my order?

There is an issue with my order I just received. What should I do?

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Managing your subscription

My order arrived damaged — what do I do?

Something is missing from my order

I received the wrong item — what do I do?

Orders & Subscriptions

How do I apply a discount code to my order?

Can I use more than one discount code at checkout?

Are discount codes valid on all products?

Why does my discount code only apply to certain items?

What should I do if I forgot to apply my discount code?

Can I reuse a discount code on multiple orders?

Do discount codes apply to subscription orders?

Discount Code FAQs

Do you offer free shipping?Updated a month ago