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<span id="isPasted" style="font-size: 16px; font-family: Tahoma, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We are currently working on a few magic items! &#xA0;Stay tuned&#x2026; We love and appreciate feedback so <a href="mailto:support@clearstemskincare.com">let us know</a> which items you would like us to formulate!Email us at support@clearstem.com

We are currently working on a few magic items!  Stay tuned… We love and appreciate feedback so let us know which items you would like us to formulate!. Email us at support@clearstem.com

Any new product launches coming soon?

Product Info

General Product Questions

How to build your CLEARSTEM routine

Where do I start?

What CLEARSTEM product is right for me?

Skin Quiz + Pore-Clogger Checker

How is CLEARSTEM different?

Getting Started

CLEARSTEM Rewards - FAQ

Your Guide to CLEARSTEM Rewards

CLEARSTEM Rewards

Where are your products made?

Is CLEARSTEM suitable for all genders?

Are your products tested on animals? Are they cruelty-free?

Are your products gluten-free?

The Clear Guide: MINDBODYSKIN®

MINDBODYSKIN®

The Clear Guide: HYDRAGLOW™

HYDRAGLOW™

The Clear Guide: BOUNCEBACK™

BOUNCEBACK™

The Clear Guide: CLEARITY®

CLEARITY®

The Clear Guide: CELLRENEW®

CELLRENEW®

The Clear Guide: HYDRABERRY™

HYDRABERRY™

The Clear Guide: VITAMINSCRUB®

VITAMINSCRUB®

The Clear Guide: BRIGHTEYES

BRIGHTEYES

The Clear Guide: GENTLECLEAN

GENTLECLEAN

The Clear Guide: YOUARESUNSHINE®

YOUARESUNSHINE®

The Clear Guide: SKINSPRAY ALL DAY

SKINSPRAY ALL DAY

The Clear Guide: VIBRANCE-C

VIBRANCE-C

The Clear Guide: GLASS EFFECT

GLASS EFFECT

The Clear Guide: EYE CANDY

EYE CANDY

The Clear Guide: SUNNYSIDEKICK®

SUNNYSIDEKICK®

The Clear Guide: SULFUR SPOT&MASK

SULFUR SPOT&MASK

The Clear Guide: GOOD SEEDS

GOOD SEEDS

The Clear Guide: HAIR SKIN NAILS

HAIR SKIN NAILS

The Clear Guide: PREGAME®

PREGAME®

The Clear Guide: SMOOTH OVER™

SMOOTH OVER™

The Clear Guide: GLOWTIME

GLOWTIME

The Clear Guide: PILLOWTIME

PILLOWTIME

The Clear Guide: SKIN TREATS

SKIN TREATS

The Clear Guide: LIPS&CUTES™

LIPS&CUTES™

Experiencing a reaction, blemishes, or unexpected result? Read this first.

Is CLEARSTEM pregnancy and nursing safe?

Can I use CLEARSTEM products under makeup?

Do any of your products contain fragrance?

What is the shelf-life of your products?

Using Your Products

Help, I can’t log into my account.

Do you offer any discounts?

How much does shipping cost?

What forms of payment do you accept?

I was unable to attend the masterclass, do you have a recording?

Do you offer wholesale pricing?

Can I purchase your products in-store?

General

Where do you ship?

What happens if my package is returned to sender?

Do you offer free shipping?

What shipping method do you use?

Can I place orders to ship internationally?

Do you ship to PO Boxes?

My order is stuck in transit — what should I do?

Shipping

What is your return policy?

Do you offer exchanges?

When will my refund arrive?

What happens if I return an item from a bundle?

I got a product as a gift, can I still return or exchange it?

I purchased your order from a retail store, can I return it to you?

Returns and Exchanges

Can I buy CLEARSTEM Products using my HSA or FSA?

Are products available on subscription?

Where can I find the status of my order?

Can I change or cancel my order?

There is an issue with my order I just received. What should I do?

How do I update my shipping or billing information?

Managing your subscription

My order arrived damaged — what do I do?

Something is missing from my order

I received the wrong item — what do I do?

Orders & Subscriptions

How do I apply a discount code to my order?

Can I use more than one discount code at checkout?

Are discount codes valid on all products?

Why does my discount code only apply to certain items?

What should I do if I forgot to apply my discount code?

Can I reuse a discount code on multiple orders?

Do discount codes apply to subscription orders?

Discount Code FAQs

Any new product launches coming soon?Updated 4 months ago